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Problem with DNS server
Hari nih ada masalah sket dgn DNS (domain name server) site nih kat US. Actually nih, nih bukan kali pertama sbb 2 minggu lepas pun ada dpt mail dari server operator cakap die nyer server down. Maaf banyak2 sbb mungkin ramai yg tak boleh akses pada masa sekarang.
Utk makluman semua, setiap kali kita access ke nagoya.ideas.my nih, ada 3 server yg akan diakses... kalau ada silap kat salah satu drpd 3 server tersebut akan jadik problem lah spt error 404, etc.
Masa kita taip http://nagoya.ideas.my turutan akses adalah seperti berikut:
1. Dari lokasi kita kat Jepun/mana2 dlm dunia, akses kita akan di'route'kan ke server yg kontrol .MY domain di Malaysia (MYNIC server).
2. Server MYNIC tu akan hantar ke DNS server kat US. Sekarang nih server nih la yg tgh down.
3. DNS server nih akan hantar pulak ke hosting server kat Osaka yg simpan semua database dan struktur halaman nih. Oleh sbb server nih adalah shared-hosting-server, ada dlm 5000 akaun lain ada dlm server yg sama. Setakat nih, server nih sgt reliable sbb ada RAID1 dan disambung ke backbone utama Jepun, Asia dan US.
Server ke-2 (DNS server) hanyalah sebagai perantara, dan sebenarnyer buleh di'bypass' sekiranya down, seperti dlm keadaan sekarang. Untuk akses jugak ke page nih ketika DNS server down, sila pergi ke link ini:
http://www.glicx.com/nagoya.ideas.my/web/
Harap maklum.
First, I would like to extend my sincere thanks for your patience. We are acutely aware that uptime is critical to your business.
Saturday at approximately 5:45 p.m. CDT, a transformer in our provider's H1 data center in Houston caught fire, thus requiring them to take down all generators as instructed by the fire department. This resulted in all 9000 servers in that center to be taken down.
They have been working to restore power to this location and have done so partitially. One of our servers has been brought back online and is answering queries. We are working with our provider to bring all of our servers back online as soon as possible.
Thank you for your patience,
Michael Donnarumma
Chief Executive Officer
Semua DNS-related problem dah solved. nagoya.ideas.my skarang guna DNS server baru yg lg pantas utk access dari Jepun, US dan Europe.
Currently, our NS1 is in San Diego, while NS2 is in San Jose, NS3 is in the Netherlands, and NS4 is in Washington, D.C.
Ping test from Nagoya, Japan on NTT networks (Plala) gives ~21 ms average round trip time. More than 10 times faster than our previous server... haha!
Enjoy! :)
Master Administrator.
Disclaimer: This profile is also used for testing purposes.